The Part Fits

The Part Fits Program at The Part Market: Trust and Compatibility

In our steadfast commitment to fostering trust and providing an exceptional customer experience, we offer each customer to participate in The Part Fits Program. Our top priority is ensuring the seamless compatibility of parts and accessories with their intended vehicles, a dedication prominently featured on every product page across our platform.

To uphold this commitment, customers are required to perform a fitment check before completing their purchase. This essential step not only ensures the satisfaction of buyers but also serves as a protective measure for our valued sellers. The Part Fits is a meticulously designed program, aiming to safeguard both buyers and sellers from potential challenges associated with fitment issues, thus cultivating a secure and reliable marketplace for automotive components.

Reduced Returns with Improved Buyer Experience

With buyers increasingly relying on their vehicle fitment information during product searches, the likelihood of errors decreases, resulting in fewer returns. This reduction in returns contributes to an overall positive buyer experience and underscores the effectiveness of The Part Fits Program.

Confirmed Fitment: A Green Checkmark Guarantee

When a buyer uses their vehicle details to search for a part or accessory, The Part Market cross-checks the information with your listing through our comprehensive database. A green checkmark on your listing confirms the fit, boosting consumer confidence in the part's compatibility with their vehicle. To encourage the utilization of this program and minimize returns for sellers, customers are mandated to perform a fitment check before completing their purchase.

We'll Protect You for Returns with Fitment Issues

In the rare event that the item arrives and doesn't fit the buyer's vehicle, the buyer can open a return request using the "Doesn't fit my vehicle" return reason within 30 days of receiving the item.

We'll Protect You for Returns with Fitment Issues

In the rare event that the item arrives and doesn't fit the buyer's vehicle, the buyer can open a return request using the "Doesn't fit my vehicle" return reason within 30 days of receiving the item.

Buyers are covered under The Part Fits Program if and when they have confirmed their vehicle with with VIN or manual process before checkout and payment.

If a buyer does not confirm their VIN or vehicle before checkout then they are not covered under The Part Fits program and they will have to cover the return of the item at their own expense.

Upon return confirmation from the seller, the buyer will receive a return label from The Part Market at no charge to the seller.

Exceptions apply to:

• International shipping: TPM currently services the US. We cover returns under The Part Fits Program when the item is shipped to locations within the US. accept returns within US, US territories, Canada and Mexico only.
• Oversized/freight items: If the item was shipped using a Domestic Freight Carrier due to the size, TPM or the seller do not cover the returns cost. If the weight of the item is over 70lbs, TPM or the seller do not cover the returns cost.

Definition of an oversized or Freight item is:

• The package weighs more than 70lbs
• The package is greater than 108 inches, but not more than 130 inches, in combined length and girth

Fitment Data Exclusions

For items that lack fitment data, such as universal products and parts, they will not be eligible for The Part Fits Program. This distinction helps set clear expectations for both buyers and sellers regarding the coverage of this program.

For vendors

Compatibility information to your listings

Compatibility and fitment information come loaded from our catalog. So you don't need to spend time manually creating the fitment guide. All items that are compatible with that care are already assigned. Therefore all items are covered under The Part Fits Program if and when the buyer confirms their vehicle with with VIN or manual process before checkout.

If they do not confirm their VIN or Vehicle before checkout then they are not covered under the fitment program and they will have to cover the return of the item at their own expense.

Handling Returns

When a buyer opens a return under "Doesn't fit my vehicle":

• If a TPM return label is available:
  • We will provide a free TPM label to the buyer
• If the item isn’t eligible for a TPM return label,
  • the buyer returns the item at their own expense.